— Transparency & Compliance —

SMS Messaging Program.

How we collect consent, what we send, and how to opt out

Viking Power Washing sends text messages to customers who have provided consent. This page explains exactly how consent is collected, what messages you will receive, and how to stop receiving messages at any time. No messages are sent without prior opt-in.

Consent Methods

How You Opt In to SMS

We collect explicit consent through three channels. In all cases, the customer provides their mobile number voluntarily and acknowledges that they may receive transactional text messages.

Quote Request Form

When you submit a quote request on our website and provide your mobile phone number, you are agreeing to receive transactional text messages related to your service request. The consent checkbox on our quote form clearly discloses this.

Customer Portal

Customers who create an account in our self-service customer portal and provide a mobile phone number receive SMS notifications about their quotes, jobs, and invoices. Consent is confirmed at account creation.

In-Person or By Phone

When you call 513-995-1800 to request service and provide a mobile number, our team verbally confirms your consent to receive job-related text updates before adding your number to our messaging system.

Message Types

What Messages We Send

All messages are transactional in nature — directly related to services you have requested or jobs in progress. We do not send promotional bulk advertising messages.

Message Type	When Sent	Example Message
Quote Ready	When your estimate is prepared	“Hi [Name], your Viking Power Washing quote #1042 is ready for review: [link]. Questions? Call 513-995-1800.”
Quote Follow-Up	3 days after quote if no action taken	“Hi [Name], just following up on your Viking Power Washing quote #1042. Ready to accept? [link]. Reply STOP to opt out.”
Job Scheduled	When your service date is confirmed	“Hi [Name], your service is scheduled for Monday, June 2 at 8:00 AM. Call 513-995-1800 with any questions.”
Job Completed	Same day your service is finished	“Hi [Name], your driveway washing has been completed! An invoice will follow shortly. Thank you for choosing Viking.”
Payment Reminder	When an invoice is 7, 14, or 30 days overdue	“Hi [Name], invoice #INV-1042 is 7 days overdue. Pay securely at: [link]. Call 513-995-1800 with questions.”
Review Request	24 hours after job completion	“Hi [Name], thank you for choosing Viking Power Washing! We’d love your feedback. Leave a review: [link]. Reply STOP to opt out.”

Message frequency varies based on your service activity. All messages identify Viking Power Washing as the sender and include opt-out instructions.

Your Rights

How to Stop Receiving Messages

You can opt out at any time. Your opt-out request is honored immediately and no further messages will be sent to your number.

STOP

Reply STOP to any message to immediately unsubscribe from all future SMS messages.

HELP

Reply HELP for assistance or call us directly at 513-995-1800.

Call 513-995-1800

Program Terms

You may opt out at any time by replying STOP to any message.

After STOP, you will receive one final confirmation message, then no further messages.

Message and data rates may apply depending on your mobile carrier plan.

Message frequency varies based on service activity — typically 1 to 4 messages per active service request.

No messages are sent to numbers that have opted out, even if you later submit a new quote request using the same number.

Opt-out requests are processed immediately and are carrier-compliant.

For assistance, reply HELP or contact us at info@vikingpowerwashing.com.

Questions

Need Help or
Have a Question?

Our team is available Monday through Saturday, 7am to 7pm. We respond to all inquiries within one business day.

Phone

513-995-1800

info@vikingpowerwashing.com

Viking Power Washing — 6725 Montgomery Rd, Cincinnati, OH 45236 — 513-995-1800— info@vikingpowerwashing.com. Message and data rates may apply. Message frequency varies. Reply STOP to cancel. Reply HELP for help. This SMS program is operated in accordance with applicable TCPA regulations and CTIA guidelines. For more information, visit our contact page.